Meet The Team
We are a friendly team of Microsoft Certified Professionals with over 50 years of combined IT experience...
Impassioned for technology from an early age James achieved his HND in Computing before starting his career as an IT Administrator for a London based marketing firm in 1996. After 12 years of service, obtaining his MCSE (Microsoft Certified Systems Engineer) and working his way up to the position of Senior Systems Administrator James decided to start his own IT Support business – Fentons. After an IT career spanning over 20 years, he’s more passionate than ever about new technologies and is continuously monitoring new trends and trialing new solutions.
Having worked for companies such as Southern Water and the RAC, Abigail comes from a marketing and customer service background – all skills that have come in very useful in the creation, and day-to-day running, of Fentons. From the outset she has ensured that the businesses key focus is on delivering a great customer service experience, alongside technological expertise, and this is very much at the core of everything we do.
Toby has over 10 years’ experience working in 2nd and 3rd line IT support. As IT Director, Toby oversees' the day to day running of business operations and IT projects, and is constantly seeking new innovative technologies to aid our client’s security, efficiency and productivity.
SENIOR IT SUPPORT ENGINEER
Ollie is a reliable and confident engineer with a passion for all areas of IT. Starting in IT as an apprentice at the young age of 16, Ollie has developed an IT knowledge base that spans over 8 years to become a Senior IT Support Engineer.
Senior IT Support Engineer
Dan W is a highly motivated and experienced IT professional with 15 years’ experience working in business IT and brings with him a wealth of knowledge, having worked on large IT helpdesks in the past. He is a strong problem solver and trouble shooter.
IT SUPPORT ENGINEER
Vanessa has a degree in computer science and has recently become a Microsoft Certified Professional and a Certified Dell SonicWALL Administrator. Vanessa is working toward becoming an MCSE, she is a very fast learner and a valuable member of the team.
IT Support Engineer
Dan C has been working in IT support for a number of years and always makes a habit of exceeding expectations. He works hard to satisfy customer needs and often impresses them with his service skills and IT knowledge. When not working Daniel is often studying toward Microsoft examinations.
Accounts and Finance
Sandra helps manage the accounts, with years of experience working for SME's in the local area, Sandra is an asset to the team and always available to help with any finance enquiries.