Instant Support
Instant support allows us to use the Internet to take over your computer, as if we were sitting in front of it. This enables us to resolve urgent problems within minutes of you calling us.
Follow these simple steps to obtain instant support:
- Call 0845 6039726 and log your fault with an engineer, who will provide you with an instant support code
- Enter your instant support code in the field below and hit the ‘Login’ button
An engineer will now be able to take control of your PC and resolve the problem.
Instant support is priced at the standard hourly rate* with a minimum ½ hour charge.
* Home users see Home user page. Business users see Rates and offers page
